Process management
Core competence
Personal information
- Date of birth: 20.4.1966
- Family: Single
- Nationality: German
Education
- Vocational high school diploma via alternative education channel
- Studies at Eberhard-Karls University in Tübingen:
- Psychology, Sociology and Education with major in adult education
- NLP Practitioner (Loquenz)
- Conversational skills (Prof. Weisbach)
- Basic consultant training (hspAG)
- Systemic consulting (Institute of Systemic Consulting , Wiesloch and Rolf Balling)
- EFQM assessor (hspAG)
- Facilitation (hspAG)
- Conflict management (hspAG)
- Organisation (hspAG)
- Process optimisation (hspAG)
- Various character-building courses of further education
Languages
German, English
Professional experience
- 1988 – 1991: Installation, planning, programming and launch of electrical controls at home and abroad
- 1993 – 1999: Self-employed control engineer
- 1994 – 1997: Study-related involvement in various projects and specialised fields
- 1999: Junior organisor für hspAG
- Since 2000: Self-employed management consultant with focus on process management, support with change processes, development and implenetation of IT solutions, employee coaching
Consulting and training experience
- Process management
– Analysis, development, documentation and implementation of business processes
– Selection / Development and implementation of process documentation systems
– Designing and implementing process management processes - Organisational development
– Designing and structuring organisational development projects
– Process support
– Edevelopment and implementation of CIP processes - IT solutions and tools
– Designing IT solutions
– Development and implementation of customized templates and solutions in Office programmes (Word, PowerPoint, MS-Project, Excel and Acess)
– Development and implementation of solutions for documenting business
– processes in Visio and ARIS