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Bridging the Dual Gap Model

In companies, people and systems are in a dialectical relationship with each other. In addition, the hard factors of ratio are at work in both dimensions, which in turn are opposed to the soft pole of emotions and values.

Our change approach takes these complex relationships into account:

 Bülent Arslan

Bülent Arslan

Managing Partner

b.arslan@change-partner.de

+49 (211) 205425 - 0

Projects

Model: Bridging-the-Dual-Gap

The bridging-the-dual-gap model describes a holistic, conceptional approach to organisation and system analysis and comprises 2 different axes that, in turn, depict 4 possible fields of action.

Illustration of the duality of hard and soft factors, men and system, in organisations.

In our experience, change management always fails when it focuses exclusively on rational processes (top right in the model). The reason: it neglects 75 percent of the other relevant influences in an organisation.

The key to success is an organisational culture (bottom right in the model) in which managers and employees are open to change and motivated to shape and implement it as independently as possible.

This attitude and behavior (bottom left in the model) cannot be imposed. However, with targeted training and coaching, you can develop both step by step and anchor them in your company in the long term.

In addition, customised, intensive qualification modules provide those involved with the methods and specialist skills (in the model above left) that they need to manage change professionally and confidently.

The iceberg principle

Eisberg

0%

FACTS

Factual level

Eisberg

0%

FEELINGS

Relationship level