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By focusing on a process-oriented approach within the organisation and optimising selected business-critical and core processes across all functional areas, we assist our clients in achieving substantial improvements in outcomes and in reaching other objectives, such as enhanced agility and personal responsibility, fulfilling ISO 9001/14001 certification requirements, and beyond.

 Jörn Lommer

Jörn Lommer

Managing Partner

j.lommer@change-partner.de

+49 (211) 205425 - 0

Projects

Process optimisation

The ChangePartner‘s refined process model unfolds across 7 steps for systematic optimisation, ensuring maximum engagement and activation of employees.

Although the toolbox, thought logic, and systematic approach are developed tool-independently, the acquired knowledge can be integrated with any commercially available software solutions for maintaining process models and related documentation. If you haven't yet implemented a solution, we are ready to assist as an independent partner in navigating the selection process within this complex market.

7 steps to process optimisation

The ChangePartner's advanced process model

Pictures shows 7 steps to process optimisation

How we do it

Current state visualisation

... by mapping the entire process through cross-interface workshops, facilitated by engaging card techniques in notations like BPMN 2.0, eEPC, etc., leading to the derivation of immediate actions.

Reflection

… on possible improvements with employees, managers, specialists, and, if needed, other experts, systematically considering various types of potential, leading to the identification of areas for optimisation.

Redesign

… of processes to Target 1 (implementation within a maximum of 3 months)/ Target 2, tool-supported demonstration of benefits according to various metrics, and implementation support, e.g., through Performance Audits.

Our approach

Our approach is distinguished by two key features:

We focus on systematically engaging your employees, specialists, and managers to actively participate in the process.

This method not only elevates the quality of the changes but also significantly boosts their acceptance.

Our engagement strategy extends beyond mere workshops. In numerous projects, we've trained select employees or entire teams to become skilled process managers. This enables deeper involvement in the process optimisation efforts and embeds valuable, future-oriented expertise within your company, sustaining its impact well beyond the project's completion.

The Impact

You gain transparent visualisation and structured analysis, enabling the management of complexity and optimal preparation for optimisation, digitalisation, or AI integration.

By focusing on the targeted optimisation or redesign of business processes, we diminish inefficiencies and inaccuracies across all business operations and minimize auxiliary processes.

You achieve measurable outcomes and lasting solutions, thanks to the extensive involvement of employees from analysis through to execution.

You get rapid results from our methodical and proven approach.

Through the development of in-house process teams, your company is empowered with skills that are future-proof, enhancing capability and autonomy.