Overview
Field Force
Thriving in Sales Post-Crisis
The Structured Sales Dialogue
Boosting Your Closing Rate
Mastering Trade Show Conversations
Professional New Customer Acquisition
Confident Price Negotiations
Securing Appointments via Telephone
Effective Sales Negotiations
Maximising Sales Profit Days
The Structured Sales Call via Video Conferencing
Back office staff
Securing Appointments via Telephone
Confident Price Negotiations
Finalising Orders Over the Phone
Telephone Relationship Management
Turning Customer Complaints into Opportunities
Handling Complaints Over the Phone
Navigating Difficult Customer Calls
Professional Sales Call via Video Telephony
Executives
Successful negotiation talks with employees